ticket 
Vars | |
| client_ckey | ckey of the client who opened the ticket. |
|---|---|
| content | Content of the staff help. |
| lastResponseTime | When the staff last responded. |
| lastStaffResponse | Last staff member who responded. |
| locationSent | The location the player was when they sent the ticket. |
| mobControlled | The mob the player was controlling when they sent the ticket. |
| raw_title | The title without URLs added. |
| staffAssigned | Staff member who has assigned themselves to this ticket. |
| ticketCooldown | Cooldown before allowing the user to open another ticket. |
| ticketNum | Ticket number. |
| ticketState | State of the ticket, open, closed, resolved etc. |
| ticket_converted | Has the ticket been converted to another type? (Mhelp to Ahelp, etc.) |
| timeOpened | Time the ticket was opened. |
| timeUntilStale | When the ticket goes stale. |
| title | The initial message with links. |
Var Details
client_ckey 
ckey of the client who opened the ticket.
content 
Content of the staff help.
lastResponseTime 
When the staff last responded.
lastStaffResponse 
Last staff member who responded.
locationSent 
The location the player was when they sent the ticket.
mobControlled 
The mob the player was controlling when they sent the ticket.
raw_title 
The title without URLs added.
staffAssigned 
Staff member who has assigned themselves to this ticket.
ticketCooldown 
Cooldown before allowing the user to open another ticket.
ticketNum 
Ticket number.
ticketState 
State of the ticket, open, closed, resolved etc.
ticket_converted 
Has the ticket been converted to another type? (Mhelp to Ahelp, etc.)
timeOpened 
Time the ticket was opened.
timeUntilStale 
When the ticket goes stale.
title 
The initial message with links.